frequently asked questions

    • My screen is white or cracked what is wrong?Top
    • Most of the time when your screen is white or cracked it means you need a screen/LCD replacement.
    • When I use my phone I hear the people but they don?t hear me, what is wrong?Top
    • This means the microphone is damaged and needs to be replaced.
    • My phone won?t turn on what is wrong with it.Top
    • It could be many things it could be a bad LCD, a mother board problem or a bad battery or charging port.
    • My music is not playing or I can?t hear people when they call can this be repaired.Top
    • Yes it is usually a speaker problem, and they can be replaced.
    • What if you cant fix my phone?Top
    • We do not charge to look at or attempt to repair a phone, if we cannot repair it is free.
    • Can you unlock my blackberry?Top
    • yes 99% of Blackberrys can be unlocked within just minutes.
    • Do you use original parts when repairing phones?Top
    • Yes all parts are original OEM parts and have warranty.
    • My trackball does not scroll or does not push in can this be repaired?Top
    • 99% of the time the trackball or trackpad can be repaired on the spot.
    • My housing on the phone is dirty or damaged can you replace it with a new one?Top
    • Yes we have replacement ones available in many colors and styles.
    • My Phone does not charge what is wrong?Top
    • It could be a bad charge port or a mother board problem most of the time.
    • Certain keys or all my keys do not work is this repairable?Top
    • In most cases use can replace the inner keyboard or repair the circuits on the mother board.
    • My key board is missing some letters or numbers can you replace it?Top
    • Yes we carry all keyboards to repair broken ones.